Project Overview
The system provides a centralized platform for managing official email records, archiving email-related documents, and handling employee requests related to email accounts through an electronic ticketing workflow.
Key Features
- 📧 Centralized management of official email accounts
- 🏢 Organization of email accounts by departments and organizational units
- 🗄️ Secure archiving of official email records and related documents
- 🎫 Electronic ticketing system for email service requests
- 🔑 Password reset and change requests
- 👤 New official email account creation requests
- 📌 Request assignment and status tracking
- 📎 Attachments and supporting documents
- 🔍 Search and filtering of archived email records and requests
- 👥 Role-based access control and permissions
- 📝 Request history and activity tracking
- 📊 Monitoring of email accounts and service requests
- 🔐 Secure authentication and controlled access
Benefits
The system digitizes the employee ID card issuance process, reduces manual procedures and paperwork, improves the accuracy and organization of employee records, and provides a clear workflow from submitting the application through review and approval to final ID card printing.
Less Paperwork
Digitalizes internal requests and supporting documents.
Faster Response
Improves assignment, tracking, and communication.
More Transparency
Provides status visibility, history, and audit records.
Interested in a similar solution?
Contact Horizex to discuss your organization's workflow and digitalization needs.